Tourism Distribution System and Information and Communication Technologies (ICT) Development: Comparing Data of 2008 and 2012
Read full paper at: http://www.scirp.org/journal/PaperInformation.aspx?PaperID=53763#.VNHUnyzQrzE Author(s) Carmen Berné 1 , María Gómez-Campillo 1 , Víctor Orive 2 Affiliation(s) 1 Marketing Department, University of Zaragoza, Zaragoza, Spain . 2 Marketing Tourism School, University of Zaragoza, Zaragoza, Spain . ABSTRACT Information and Communication Technologies (ICTs) and the development of the online channel have transformed the competitive environment of the tourism industry within a brief span of time. However, our knowledge about the details of the evolving trend of the distribution system is scarce. Considering the prior literature, this research analyzes the evolution of the sector’s structure, the power of tourism operators, the production processes and products of the tourism sector. The work uses primary information which is taken from surveys to experts in the sector, within a European context. The results ...