Read full paper at: http://www.scirp.org/journal/PaperInformation.aspx?PaperID=53449#.VMWw-CzQrzE Author(s) Susan Njeri Wamitu Affiliation(s) Department of Business, School of Business and Economics, Kenya Methodist University, Nyeri Campus, Nyeri, Kenya . ABSTRACT Organizational employees know valuable information but sharing that information throughout the organization is a challenge. Organizational employees need to share problems, experiences, insights, templates, tools and best practices. Many organizations concentrate on hard technology as the only way to gain competitive advantage and ignore the very crucial strategy that gives it a competitive edge. Tacit knowledge well guarded in the employee’s mind is the only non-imitable organizational resource (Senge, P., 1990) [1]. Knowledge focus is the third wave of human socio-economic development, the first having been the agricultural age with wealth being defined as owners...
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