Read full paper at: http://www.scirp.org/journal/PaperInformation.aspx?PaperID=53749#.VNHLqSzQrzE Author(s) Tadesse Kenea Amentae , Girma Gebresenbet Affiliation(s) Department of Energy and Technology, Swedish University of Agricultural Sciences, Uppsala, Sweden . ABSTRACT Freight transport system that minimizes costs, increase conveniences, and environmentally safe has become the agenda worldwide since long before. This study was made with the main objective of assessing intermodal termed as “multimodal” freight transport service in Ethiopia. Data was collected by using structured questionnaire from randomly selected customers and multimodal freight transport section employees of Ethiopian Shipping and Logistics Service Enterprise. The study was made in two stages using customers: first, they were asked to evaluate their satisfaction with the multimodal freight transport system; second, to evaluate their comparative satisfact...
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