A Study on the Feasibility of Total Quality Management Model and the Awareness and Attitude of the Managers of Health Care
Read full paper at: http://www.scirp.org/journal/PaperInformation.aspx?PaperID=54125#.VO2K3izQrzE Author(s) Fereshteh Farzianpour 1 , Kazem Mohammad 2 , Abbas Rahimi Foroushani 2* , Samira Alirezaei 3 , Fatemeh Manafi 1 Affiliation(s) 1 Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran . 2 Department of Epidemiology and Biostatistics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran . 3 School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran . ABSTRACT Total Quality Management is not just an admirable phenomenon but it is any client’s right and can be done through contribution of the staff and the managers as well as the client’s of an organization. The purpose of the present study is to investigate the feasibility of TQM model and the attitude of the managers of health field o...